🔔 NotiGenie

Privacy Policy & Terms of Service

Last Updated: Please check the app for the most recent update date

1. Information We Collect

We collect the following types of information to provide and improve our services:

Account Information:

  • Email address
  • Display name (optional)
  • User ID (automatically generated)
  • Account creation date

Notification Data:

  • Natural language queries you submit
  • Topics, schedules, and frequencies you configure
  • Notification history and interaction logs
  • Preferences for content types

Device Information:

  • Device type and operating system
  • Push notification tokens (for Firebase Cloud Messaging)
  • App version and device settings
  • Time zone and language settings

Usage Data:

  • App interaction patterns
  • Feature usage statistics
  • Error logs and crash reports
  • Performance metrics

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery:

  • Parse your natural language requests using AI
  • Fetch relevant content from trusted data sources
  • Generate AI-powered summaries
  • Send push notifications at scheduled times
  • Display notification history and manage your requests

Service Improvement:

  • Analyze usage patterns to improve AI understanding
  • Optimize content relevance and summarization quality
  • Debug technical issues and improve app stability
  • Develop new features based on user needs

Communication:

  • Send service-related notifications
  • Provide customer support
  • Share important updates about our service
  • Respond to your inquiries

3. Third-Party Services

Our app integrates with the following third-party services:

Firebase (Google):

  • Authentication services
  • Cloud Firestore database
  • Cloud Messaging for push notifications
  • Analytics and crash reporting

Privacy Policy: https://firebase.google.com/support/privacy

OpenAI:

  • Natural language processing
  • Fetch contents from internet for the topic
  • AI-powered content summarization
  • Intent parsing from user queries

Privacy Policy: https://openai.com/policies/privacy-policy

These services have their own privacy policies and may collect data independently. We recommend reviewing their policies.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data in limited circumstances:

Service Providers:

  • Third-party services necessary for app functionality
  • Cloud infrastructure providers
  • AI processing services (OpenAI)

Legal Requirements:

  • When required by law or legal process
  • To protect our rights, safety, or property
  • To prevent fraud or abuse
  • In connection with legal investigations

Business Transfers:

  • If we are involved in a merger, acquisition, or sale
  • You will be notified of any ownership changes
  • The new entity must honor this privacy policy

5. Data Security

We implement industry-standard security measures:

Technical Safeguards:

  • Encrypted data transmission (SSL/TLS)
  • Secure cloud storage with Firebase
  • Regular security audits
  • Access controls and authentication

Operational Safeguards:

  • Limited employee access to user data
  • Regular security training
  • Incident response procedures
  • Data backup and recovery systems

Despite our efforts, no system is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

6. Data Retention

We retain your data as follows:

Active Accounts:

  • Account and notification data retained while your account is active
  • Usage logs kept for up to 1 year for analytics

Deleted Accounts:

  • Account data permanently deleted within 30 days
  • Backup copies removed within 90 days
  • Anonymized analytics may be retained

You can request data deletion at any time through the "Delete Account" option in your profile.

7. Your Rights and Choices

You have the following rights regarding your data:

Access and Portability:

  • View all data associated with your account
  • Request a copy of your data in portable format
  • Access your notification history anytime

Modification:

  • Update your account information
  • Edit or delete notification configurations
  • Change app settings and preferences

Deletion:

  • Delete individual notifications
  • Delete your entire account and all associated data

Notification Control:

  • Enable or disable push notifications
  • Manage device notification settings
  • Toggle individual notifications on/off

8. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Standard contractual clauses
  • Compliance with GDPR (for EU users)
  • Adequate data protection measures
  • Secure transfer mechanisms

By using our service, you consent to data transfers as necessary for service delivery.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be:

  • Posted within the app
  • Effective immediately upon posting
  • Significant changes will be highlighted
  • Continued use constitutes acceptance

We encourage you to review this policy regularly. The "Last Updated" date at the top indicates the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: kryomlab@gmail.com
Support: Use the in-app contact support feature

We will respond to privacy inquiries within 30 days.

12. How to Request Account Deletion

You have the right to delete your account and all associated data at any time. For detailed instructions, please visit the Account Deletion tab above.

Quick summary:

  • Use the "Delete Account" option in your Profile settings within the app
  • Or email us at kryomlab@gmail.com with subject "Account Deletion Request"
  • Account data will be permanently deleted within 30 days

13. Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: kryomlab@gmail.com
Support: Use the in-app contact support feature

We will respond to privacy inquiries within 30 days.

14. Regional Specific Rights

California Residents (CCPA):

  • Right to know what data is collected
  • Right to delete personal information
  • Right to opt-out of data sales (we don't sell data)
  • Right to non-discrimination

EU/UK Residents (GDPR):

  • Right to access, rectify, and erase data
  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to lodge complaints with supervisory authorities

To exercise these rights, contact us using the information above.

13. How to Request Account Deletion

You have the right to delete your account and all associated data at any time. There are two ways to request account deletion:

Method 1: In-App Deletion (Recommended)

  • Open the NotiGenie app
  • Navigate to your Profile or Settings
  • Scroll down to find the "Delete Account" option
  • Follow the on-screen confirmation prompts
  • Your account will be deleted immediately

Method 2: Email Request

If you're unable to access the app, you can request account deletion by email:

  • Send an email to: kryomlab@gmail.com
  • Subject line: "Account Deletion Request"
  • Include: Your registered email address and user ID (if known)
  • We will process your request within 30 days
  • You will receive a confirmation email once completed

What Gets Deleted:

  • Your account information (email, display name, user ID)
  • All notification configurations and history
  • Device information and push notification tokens
  • Usage data and preferences
  • All personal data associated with your account

Data Deletion Timeline:

  • Account data permanently deleted within 30 days
  • Backup copies removed within 90 days
  • Anonymized analytics data may be retained for statistical purposes
  • Data required for legal compliance may be retained as necessary

Important Notes:

  • Account deletion is permanent and cannot be undone
  • You will lose access to all notifications and history
  • Active subscriptions should be cancelled through your app store before deletion
  • Deleting your account does not automatically cancel app store subscriptions
  • No refunds are provided for unused subscription time after deletion

Have Questions?

Contact us at

kryomlab@gmail.com
Last Updated: Please check the app for the most recent update date

1. Acceptance of Terms

By accessing or using NotiGenie ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and NotiGenie. Your continued use of the Service signifies your acceptance of any modifications to these Terms.

You represent that you are:

  • At least 13 years of age
  • Capable of entering into a binding agreement
  • Not prohibited from using the Service under applicable law

2. Description of Service

NotiGenie is a mobile application that provides:

Core Features:

  • Natural language notification configuration
  • AI-powered intent parsing and understanding
  • Automated content aggregation from trusted sources
  • AI-generated content summaries
  • Scheduled push notification delivery
  • Notification management and history

The Service uses artificial intelligence to:

  • Interpret your natural language requests
  • Fetch relevant content from various APIs and sources
  • Generate concise, personalized summaries
  • Deliver timely notifications based on your schedule

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice.

3. User Accounts

Account Creation:

  • You must create an account to use the Service
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • You are responsible for all activities under your account

Account Security:

  • Use a strong, unique password
  • Do not share your account credentials
  • Notify us immediately of any unauthorized access
  • We are not liable for losses due to unauthorized use

Account Termination:

  • You may delete your account at any time
  • We may suspend or terminate accounts for Terms violations
  • Termination does not relieve payment obligations
  • Data deletion follows our Privacy Policy

4. Subscription and Payment

Free Tier:

  • Limited to 2 active notifications
  • Basic features and functionality
  • Standard support response times

Pro Subscription:

  • Unlimited active notifications
  • All premium features
  • Priority customer support
  • Monthly or annual billing options

Payment Terms:

  • Subscriptions billed in advance
  • Processed through your app store (Google Play/Apple App Store)
  • Prices subject to change with notice
  • Refunds handled per app store policies

Cancellation:

  • Cancel anytime through app store settings
  • Access continues until end of billing period
  • No refunds for partial periods
  • Reactivation subject to current pricing

5. Acceptable Use Policy

You agree NOT to use the Service to:

Prohibited Activities:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Transmit harmful or malicious code
  • Attempt unauthorized access to systems
  • Interfere with Service operation
  • Use automated systems (bots) without permission
  • Impersonate others or misrepresent affiliation

Prohibited Content:

  • Illegal, harmful, or offensive material
  • Content promoting violence or discrimination
  • Spam, phishing, or fraudulent content
  • Content violating third-party rights
  • Sexually explicit or inappropriate material

We reserve the right to:

  • Remove prohibited content
  • Suspend or terminate violating accounts
  • Report illegal activities to authorities
  • Take legal action as necessary

6. Content and Intellectual Property

Our Content:

  • The Service, including design, code, and features, is owned by NotiGenie
  • Protected by copyright, trademark, and other laws
  • You may not copy, modify, or reverse engineer the Service
  • Our trademarks and logos may not be used without permission

Your Content:

  • You retain ownership of queries and preferences you submit
  • You grant us license to process your content to provide the Service
  • This license ends when you delete content or your account

Third-Party Content:

  • Summaries include content from third-party sources
  • We do not claim ownership of underlying source material
  • Source content subject to original publishers' rights
  • We provide attribution and links where applicable

AI-Generated Content:

  • Summaries are generated by AI and provided "as is"
  • Not guaranteed to be error-free or comprehensive
  • Should not be sole basis for important decisions
  • Verify critical information from original sources

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We Disclaim:

  • Warranties of merchantability or fitness for purpose
  • Guarantees of accuracy, completeness, or timeliness
  • Warranties that Service will be uninterrupted or error-free
  • Warranties that defects will be corrected

Content Accuracy:

  • AI-generated summaries may contain errors or omissions
  • Third-party content accuracy not guaranteed
  • News and information may be outdated or incorrect
  • Always verify important information from original sources

No Professional Advice:

  • Service does not provide professional advice (financial, medical, legal)
  • Do not rely on summaries for critical decisions
  • Consult qualified professionals for important matters
  • We are not responsible for decisions based on Service content

Technical Issues:

  • Service may experience downtime or technical problems
  • Notifications may be delayed or fail to deliver
  • Data may be lost due to technical failures
  • We strive for reliability but cannot guarantee it

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We Are Not Liable For:

  • Indirect, incidental, or consequential damages
  • Lost profits, data, or business opportunities
  • Damages from Service use or inability to use
  • Third-party content or actions
  • Unauthorized access to your account
  • Technical failures or service interruptions

Maximum Liability:

  • Our total liability limited to amount paid by you in past 12 months
  • Or $100 if you have not paid (free users)
  • This applies regardless of cause of action
  • Some jurisdictions do not allow these limitations

Third-Party Services:

  • We are not responsible for third-party services or content
  • Issues with payment processors, app stores, or APIs
  • Availability or accuracy of third-party data sources
  • Third-party privacy practices or security

9. Indemnification

You agree to indemnify and hold harmless NotiGenie, its officers, employees, and agents from:

  • Claims arising from your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you submit or configure
  • Your breach of laws or regulations

This includes reasonable attorneys' fees and costs. We reserve the right to assume exclusive defense of any claim.

10. Data and Privacy

Data Collection and Use:

  • Governed by our Privacy Policy
  • By using Service, you consent to data practices
  • We collect data necessary for Service operation
  • Data shared with third-party processors (OpenAI, Firebase)

Your Responsibilities:

  • Review our Privacy Policy
  • Understand how your data is used
  • Manage privacy settings appropriately
  • Exercise your data rights as available

Data Security:

  • We implement reasonable security measures
  • Cannot guarantee absolute security
  • You are responsible for account security
  • Report security concerns immediately

11. Modifications to Terms

We may modify these Terms at any time:

Notice:

  • Changes posted within the app
  • Effective immediately upon posting
  • Continued use constitutes acceptance
  • Material changes may be highlighted

Your Options:

  • Review Terms regularly
  • Stop using Service if you disagree
  • Account deletion available anytime
  • Contact us with questions about changes

12. Termination

By You:

  • Delete your account through Profile settings
  • Cancellation effective immediately
  • Data deleted per Privacy Policy
  • No refunds for unused subscription time

By Us:

  • For violation of these Terms
  • For suspicious or fraudulent activity
  • For extended periods of inactivity
  • At our discretion with or without cause

Effect of Termination:

  • Access to Service immediately revoked
  • Outstanding payments remain due
  • Certain provisions survive termination
  • Data handling per Privacy Policy

13. Dispute Resolution

Informal Resolution:

  • Contact us first to resolve disputes
  • We will attempt good faith resolution
  • Most issues can be resolved quickly
  • Email: kryomlab@gmail.com

Arbitration:

  • Disputes resolved through binding arbitration
  • Individual basis only (no class actions)
  • Governed by American Arbitration Association rules
  • Location: Sri Lanka

Exceptions:

  • Small claims court claims
  • Intellectual property disputes
  • Injunctive relief for Terms violations

Opt-Out:

  • You may opt out within 30 days of account creation
  • Send written notice to provided address
  • Opt-out does not affect other Terms provisions

14. Governing Law

These Terms are governed by:

  • Laws of Sri Lanka
  • Without regard to conflict of law provisions
  • Exclusive jurisdiction in Sri Lanka courts
  • You consent to personal jurisdiction

International Users:

  • Local laws may provide additional rights
  • Comply with applicable local regulations
  • Export controls may apply
  • Service availability varies by region

15. Miscellaneous

Entire Agreement:

  • These Terms constitute entire agreement
  • Supersede all prior agreements
  • No oral modifications binding
  • Modifications must be in writing

Severability:

  • Invalid provisions do not affect others
  • Remaining Terms remain enforceable
  • Invalid provisions modified to be enforceable
  • Intent of parties preserved

No Waiver:

  • Failure to enforce does not waive rights
  • Waiver in one instance not continuing waiver
  • All rights reserved
  • Enforcement at our discretion

Assignment:

  • You may not assign these Terms
  • We may assign to affiliates or successors
  • Assignment does not affect your rights
  • Notice provided for material assignments

Force Majeure:

  • Not liable for delays beyond our control
  • Includes natural disasters, war, strikes
  • Service restoration when reasonably possible
  • Obligations resume after event ends

Contact Information:

  • Questions about Terms: kryomlab@gmail.com
  • General support: kryomlab@gmail.com
  • Company address: kryomlab@gmail.com

16. Beta Features

The Service may include experimental features:

Beta Features:

  • Marked as "beta," "preview," or "experimental"
  • Provided as-is without warranties
  • May be unstable or incomplete
  • Can be modified or removed without notice

Your Participation:

  • Use at your own risk
  • Provide feedback if requested
  • Do not rely on for critical needs
  • May be subject to additional terms

No Guarantees:

  • Beta features may not reach general availability
  • Performance and reliability not guaranteed
  • Data loss or errors possible
  • Support may be limited

17. API and Third-Party Integration

Third-Party Services:

  • Service relies on external APIs and data sources
  • Availability depends on third-party services
  • We are not responsible for third-party issues
  • Third-party terms may apply

Service Limitations:

  • Content availability varies by source
  • API rate limits may affect functionality
  • Some topics may be unavailable
  • Quality depends on source data

Changes to Integrations:

  • Third-party services may change or discontinue
  • We may add or remove integrations
  • Alternative sources provided when possible
  • Notice given when feasible

18. Age Requirements

Minimum Age:

  • Must be at least 13 years old
  • Parental consent required for users under 18 (where applicable)
  • We do not knowingly collect data from children under 13
  • Accounts found in violation will be terminated

Parental Responsibility:

  • Parents responsible for minor's use
  • Monitor content and usage
  • Ensure appropriate use of Service
  • Contact us to terminate minor's account

19. Feedback and Suggestions

Submissions:

  • Feedback and suggestions are voluntary
  • No obligation to implement or respond
  • You grant us unlimited license to use
  • No compensation for submissions

Our Use:

  • May incorporate into Service without notice
  • No ownership or attribution required
  • Can share with third parties
  • May modify or adapt as needed

20. Acknowledgment

By using NotiGenie, you acknowledge:

  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You have reviewed our Privacy Policy
  • You understand the Service limitations
  • You accept all risks of using the Service
  • You are responsible for your account security
  • You will use the Service lawfully and appropriately

If you do not agree with these Terms, you must not use the Service.

Questions About Terms?

Contact us at

kryomlab@gmail.com

How to Request Account Deletion

You have the right to delete your account and all associated data at any time. We provide two easy methods to request account deletion:

Method 1: In-App Deletion (Recommended)

The fastest and easiest way to delete your account:

  1. Open the NotiGenie app on your device
  2. Navigate to your Profile or Settings section
  3. Scroll down to find the "Delete Account" option
  4. Tap on "Delete Account" and follow the on-screen confirmation prompts
  5. Confirm your decision when prompted
  6. Your account will be deleted immediately upon confirmation

⚠️ Important: This action is permanent and cannot be undone. Make sure you want to proceed before confirming.

Method 2: Email Request

If you're unable to access the app or prefer to request deletion via email:

How to Submit Your Request:

  • Send an email to: kryomlab@gmail.com
  • Use the subject line: "Account Deletion Request"
  • In the email body, include:
    • Your registered email address
    • Your user ID (if known)
    • A clear statement that you want your account deleted

Processing Timeline:

  • We will acknowledge receipt of your request within 2-3 business days
  • Your request will be processed within 30 days
  • You will receive a confirmation email once the deletion is completed

Sample Email Template:

To: kryomlab@gmail.com
Subject: Account Deletion Request

Hello,

I would like to request the deletion of my NotiGenie account.

Registered Email: [your-email@example.com]
User ID (if known): [your-user-id]

Please delete my account and all associated data.

Thank you.

What Data Gets Deleted

When you delete your account, the following data will be permanently removed:

Personal Information:

  • Your email address
  • Display name and profile information
  • User ID and account credentials
  • Account creation date and history

Notification Data:

  • All notification configurations you created
  • Notification history and interaction logs
  • Natural language queries you submitted
  • Topics, schedules, and frequency preferences

Device & Technical Data:

  • Device information and settings
  • Push notification tokens
  • App usage data and analytics
  • Error logs associated with your account

Data Deletion Timeline

Understanding when your data is completely removed:

Immediate Deletion (Day 0):

  • Your account is immediately deactivated
  • You lose access to the app and all features
  • Your account no longer appears in our active systems

Primary Deletion (Within 30 Days):

  • All personal data permanently deleted from primary databases
  • Account information removed from Firebase and cloud storage
  • Active notification configurations deleted

Complete Deletion (Within 90 Days):

  • Backup copies removed from all backup systems
  • Data purged from all recovery and archive systems
  • Complete removal from all NotiGenie systems

Retained Data:

  • Anonymized analytics data (no personal identifiers) may be retained for statistical purposes
  • Data required for legal compliance or ongoing legal matters
  • Transaction records required for accounting (as mandated by law)

Important Things to Know

⚠️ Before You Delete Your Account:

Account Deletion is Permanent

  • Once deleted, your account cannot be recovered or restored
  • You will lose access to all notifications and history
  • You will need to create a new account to use NotiGenie again
  • Your preferences and configurations cannot be retrieved

📱 Subscription Management:

  • Deleting your NotiGenie account does NOT automatically cancel your subscription
  • Active subscriptions must be cancelled separately through your app store:
    • Google Play: Google Play Store → Subscriptions → NotiGenie → Cancel
    • Apple App Store: Settings → [Your Name] → Subscriptions → NotiGenie → Cancel
  • Cancel your subscription before deleting your account to avoid unwanted charges
  • No refunds are provided for unused subscription time after account deletion

💳 Payment & Refunds:

  • All outstanding payments remain due even after account deletion
  • Partial period refunds are not available
  • Refund requests should be made through your app store, not directly to NotiGenie
  • App store refund policies apply

🔒 Data Security After Deletion:

  • We follow secure data deletion protocols
  • Data is overwritten and made unrecoverable
  • Third-party services (Firebase, OpenAI) are notified to delete your data
  • Backup systems are purged according to our retention schedule

Alternatives to Account Deletion

If you're considering deleting your account, you might want to explore these alternatives first:

Temporary Break:

  • Disable all notifications without deleting your account
  • Your data and configurations will be preserved
  • You can reactivate notifications anytime

Subscription Downgrade:

  • Cancel your Pro subscription and switch to the free tier
  • Keep 2 active notifications without any cost
  • Maintain your account and history

Privacy Settings:

  • Review and adjust your privacy settings
  • Control what data is collected
  • Manage notification permissions

Contact Support:

  • Share your concerns with our support team
  • We may be able to address your issues without account deletion
  • Email: kryomlab@gmail.com

Frequently Asked Questions

Can I reactivate my account after deletion?

No. Account deletion is permanent. Once your account is deleted, all data is permanently removed and cannot be recovered. You would need to create a new account to use NotiGenie again.

How long does the deletion process take?

Your account is deactivated immediately. Complete data deletion from all systems takes up to 90 days, including removal from backup systems.

Will I get a refund for my subscription?

No refunds are provided for unused subscription time after account deletion. Make sure to cancel your subscription before deleting your account if you want to avoid future charges.

What happens to my notifications after deletion?

All active notifications stop immediately upon account deletion. Your notification history and configurations are permanently deleted.

Can I download my data before deletion?

Yes. You can request a copy of your data before deletion by contacting us at kryomlab@gmail.com. We will provide your data in a portable format within 30 days.

Do I need to delete the app after deleting my account?

No, but you may uninstall the app if you no longer wish to use it. Deleting your account removes your data from our servers, regardless of whether the app is installed.

What if I accidentally deleted my account?

Unfortunately, we cannot recover deleted accounts. The deletion process is designed to be permanent to protect your privacy. Please be certain before confirming account deletion.

Need Help with Account Deletion?

Our support team is here to assist you

kryomlab@gmail.com

We typically respond within 24-48 hours