Can I reactivate my account after deletion?
No. Account deletion is permanent. Once your account is deleted, all data is permanently removed and cannot be recovered. You would need to create a new account to use NotiGenie again.
How long does the deletion process take?
Your account is deactivated immediately. Complete data deletion from all systems takes up to 90 days, including removal from backup systems.
Will I get a refund for my subscription?
No refunds are provided for unused subscription time after account deletion. Make sure to cancel your subscription before deleting your account if you want to avoid future charges.
What happens to my notifications after deletion?
All active notifications stop immediately upon account deletion. Your notification history and configurations are permanently deleted.
Can I download my data before deletion?
Yes. You can request a copy of your data before deletion by contacting us at kryomlab@gmail.com. We will provide your data in a portable format within 30 days.
Do I need to delete the app after deleting my account?
No, but you may uninstall the app if you no longer wish to use it. Deleting your account removes your data from our servers, regardless of whether the app is installed.
What if I accidentally deleted my account?
Unfortunately, we cannot recover deleted accounts. The deletion process is designed to be permanent to protect your privacy. Please be certain before confirming account deletion.